Returns, Shipping & Terms

Return & Refund Policy

Order cancellations

You may cancel an order on the same day it is placed, provided it has not already shipped. Please contact us for help.

Returns and exchanges

All sales are final, except for products damaged in transit or an incorrect item shipped, as described below.

We accept returns or exchanges for products damaged in transit or if the incorrect item was shipped. Please contact us with your order number for assistance.

Shipping & Delivery

Standard shipping is $6.95 for orders under $50 and free for orders of $50 or more after discounts, purchased directly from our website store. Estimated delivery is 5–7 business days for orders shipped within the United States.

Help with your order

Have your order number ready when you contact us.

About
Latest Posts

Dr. Eddie Valenzuela

Dr. Eddie Valenzuela, MD, FAAP is an award-winning pediatrician and the Founder and CEO of Pediatric Solutions, LLC. He earned his Doctor of Medicine degree from UT Southwestern Medical School and completed his pediatric residency at Children’s Hospital Los Angeles. With over 10 years of clinical experience, Dr. Eddie actively practices pediatrics in Houston, Texas, and has extensive experience treating pediatric skin conditions, including seborrheic dermatitis (cradle cap) and eczema. More about Dr. Eddie.