Return & Refund Policy

Order cancellations

You may cancel an order on the same day it is placed, provided it has not already shipped. Please contact us for help.

Returns and exchanges

All sales are final, except for products damaged in transit or an incorrect item shipped, as described below.

We accept returns or exchanges for products damaged in transit or if the incorrect item was shipped. To request help, please use our Contact Us page and include your order number and a description of the issue.

Photo documentation is usually required so we can assess the issue and make a decision on reshipment. Reviewing submitted photos can take 1–3 business days.

If a reshipment is approved, the replacement is shipped the same business day. We communicate the decision and next steps through your support request.